FAQ
Here you’ll find answers to the most common questions about Vimzi Limo’s services, booking process, and more.
Booking a ride with Vimzi Limo is easy and convenient. You can book directly through our website by filling out the online booking form. Alternatively, you can contact our customer service team via phone or email to make a reservation. For a seamless experience, we recommend providing all necessary details, including pickup location, destination, date and time, and any special requests you may have.
Our fleet includes a variety of luxury vehicles to meet different transportation needs:
- Business Class Sedans: Ideal for solo travelers or small groups seeking comfort and efficiency.
- Business SUVs: Perfect for small groups or those with additional luggage, offering spacious and versatile travel options.
- First Class Luxury Sedans: The pinnacle of elegance and sophistication, suitable for special occasions and high-profile events.
- Sprinter Class: Designed for larger groups, providing ample space and luxurious amenities to ensure everyone travels in comfort.
All our vehicles come equipped with modern amenities to enhance your travel experience, including:
- Complimentary in-vehicle WiFi
- Phone chargers
- Bottled water
- Tissues and sanitizer
- Comfortable seating with premium materials
- Advanced safety features
Yes, you can cancel your booking. We offer free cancellation up until 24 hours before your scheduled pickup time. This provides flexibility in case your plans change unexpectedly. Please contact our customer service team to cancel your reservation.
We provide reliable airport transportation services, including both pickups and drop-offs. Our chauffeurs monitor flight statuses to ensure timely pickups, even if your flight is delayed. We offer complimentary wait time of 60 minutes for airport pickups and 15 minutes for all other pickups, allowing you ample time to get through security and baggage claim.
Yes, we offer child seats upon request to ensure the safety and comfort of our youngest passengers. When booking, you can request a child seat, toddler seat, infant seat, or booster seat. Please specify the age and size of the child to ensure we provide the appropriate seat.
The safety and cleanliness of our vehicles are of utmost importance. Each vehicle undergoes regular maintenance and thorough cleaning before and after each ride. We adhere to stringent safety protocols and ensure that all vehicles are equipped with the latest safety features. Additionally, we provide complimentary hand sanitizer and tissues for your convenience.
We accept a variety of payment methods for your convenience, including major credit cards (Visa, MasterCard, American Express), debit cards, and corporate accounts. Payment is typically processed at the time of booking or upon completion of the ride, depending on your preference.
Yes, we provide transportation services for a wide range of special events, including weddings, proms, birthdays, anniversaries, concerts, sporting events, and more. Our luxury vehicles and professional chauffeurs ensure that your special occasion is memorable and stress-free. Please contact us to discuss your specific requirements and make arrangements.
To ensure availability and secure your preferred vehicle, we recommend booking as early as possible, especially for special events and peak travel times. However, we also accommodate last-minute bookings based on vehicle availability. For urgent transportation needs, please contact our customer service team directly.